Refund Policy
Last updated: August 10, 2026
1. Who this applies to
Wealth Simulate is a product of Hara Infotech Pvt Ltd. This policy covers payments made for paid plans (Founding, Pro, Family) through our payment partner, Razorpay.
2. How billing works
Paid plans are a one-time annual purchase, not a recurring auto-debit — you are charged once for 12 months of access, and choose to renew again yourself the following year. No plan is auto-renewed or auto-charged without your action.
3. Refund eligibility
If you're not satisfied, you can request a full refund within 7 days of your purchase, provided your account has not made substantial use of paid-plan features (such as running Retirement, FIRE, or House Purchase simulations) during that window. Requests made after 7 days, or after substantial use, are considered on a case-by-case basis at our discretion.
4. Non-refundable situations
Renewals you did not dispute within the eligibility window, and any period of a plan you've already used, are generally not refundable. Founding-price lock-in, once used, is tied to that purchase and is not separately refundable.
5. How to request a refund
Email us from your account's registered email address with your transaction/order ID (visible on the My Profile > Transactions page) and the reason for your request. We'll confirm receipt within 2 business days.
6. Processing time
Approved refunds are issued to your original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank or card issuer.
7. Changes
This is a placeholder document. The final Refund Policy will be published here following legal review.